Proof in every lineTerms of service
These terms are an agreement between you and BillProofs (operated by D Mahalakshmi Alagarsamy), No. 4, 5th Cross Street, Jothi Nagar, Thirumullaivoyal, Chennai 600062, Tamil Nadu, India ("we"), for the BillProofs service. By creating an account you accept them. If you accept for a company, you confirm you may bind it.
The service
BillProofs compares your 3PL invoices with the rates you approve and shows differences for you to review. It does not contact your 3PL, send disputes, interpret contracts, verify warehouse activity or guarantee any saving or recovery. Findings are information for your own decisions, not legal, tax or accounting advice.
Your account
Keep your password safe and tell us at once if you suspect misuse. You are responsible for activity in your account and for having the right to upload the invoices, contracts and data you give us.
Trials, plans and billing
New accounts get a 14-day trial without a card. Paid plans renew monthly until cancelled. Direct subscriptions are billed by us and paid by card through Razorpay or through PayPal; Shopify app subscriptions are billed by Shopify. Cancellations and refunds follow our Refund and cancellation policy. Prices exclude taxes unless shown otherwise. If a payment fails we keep access open for 7 days. You can cancel any time from the billing portal or Shopify Admin; access continues to the end of the paid period. We do not refund partial months except where the law requires.
Acceptable use
Do not upload unlawful material, try to break or overload the service, access other customers' data, reverse engineer it except as the law allows, or resell it without our written consent (the Partner plan lets you use it for your own clients).
Your data
You own your data. You give us permission to process it only to provide the service, as described in the Privacy notice. You can export or delete it at any time.
Changes and availability
We work to keep BillProofs available but do not promise uninterrupted service. We may change features; if a change materially reduces a paid feature you rely on, you may cancel and receive a pro-rata refund for the unused period. We will give at least 30 days' notice of changes to these terms by email or in the app.
Liability
To the extent the law allows, the service is provided "as is", and our total liability for any claim in a 12-month period is limited to the fees you paid us in that period. We are not liable for indirect or consequential loss, lost profits or lost savings. Nothing here limits liability that cannot be limited by law.
Termination
You may close your account at any time. We may suspend or close accounts that break these terms or do not pay, with notice where reasonable. After closure, data is deleted as described in the Privacy notice.
Law and disputes
These terms are governed by the laws of India. Courts there have exclusive jurisdiction, except where consumer law gives you the right to bring proceedings where you live.
Contact
support@billproofs.com